Privacy Policy
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Privacy Policy
This Privacy Policy outlines the terms and conditions governing the collection of customer data by Travinus through various platforms, encompassing the website, application, and offline channels such as telephonic communications. Travinus is steadfast in its commitment to safeguarding customer information and adheres strictly to legal privacy guidelines.
Collection of Personal Information:
Personal information is herein defined as a collective set of data that uniquely identifies an individual. This includes, but is not limited to, the individual's name, postal address, telephone number, email address, passport number, and transportation agency assigned numbers (e.g., TSA known traveler number). The provision of someone else's details is permissible only when authorized, and consent for usage in accordance with this policy is implied.
Methods of Collecting Customer's Personal Information:
Travinus employs various methods for collecting personal information, encompassing interactions through its services (e.g., bookings, promotions), offline engagements (e.g., customer service queries), and data acquisition from other sources such as public databases and social media platforms.
Utilization of Personal Information:
The use of personal information by travinus serves multiple purposes, including completing and fulfilling bookings or purchases, responding to inquiries, providing customer service, disseminating administrative information, delivering marketing communications, personalizing user experiences, facilitating social sharing functionality, and supporting business activities such as data analysis and fraud prevention. Information disclosure may be necessary to comply with applicable laws or protect the interests of travinus.
Collection of Other Information:
Apart from personal information, travinus may collect data that does not directly identify individuals. This may include browser and device information, app usage data, and details obtained through technologies such as cookies.
Security Measures:
While absolute security cannot be guaranteed, travinus has implemented preventive measures to secure customer data. In the event of concerns, customers are encouraged to contact travinus promptly.
GDPR Notice:
Residents of the European Economic Area (EEA) are urged to meticulously review travinus's GDPR privacy notice. Additionally, the “E.U.-U.S. and Swiss-U.S. Privacy Shield” section should be scrutinized if information is transferred from the EEA or Switzerland to the US.
Handling Sensitive Information:
travinus expressly refrains from soliciting sensitive information through phone calls and employs stringent security checks to prevent inadvertent disclosure of such information.
Contact Information:
For inquiries or concerns regarding the privacy policy, individuals may contact travinus through the following means:
Travinus places paramount importance on the privacy of individuals and remains available 24/7 for assistance.